FAQs

Burn Time: How Long Do the Candles Last? 
Our 7 oz candles burn for approximately 36 hours.

Candle Care & Safety
Trim your wick to 1/8" before burning for the first time. Keep wax free of matches, wick trimmings, or other flammable materials. Keep wick centered & trimmed to 1/8" between uses as well to ensure even burning and prevent flame from becoming too large. 

Burn only on stable heat resistant surface for not more than four hours at a time. Keep out of drafts. Do not move candle while burning or if wax is hot.

Discontinue use when only 1/2" of wax remains at the bottom. Keep out of reach of children and pets. Never leave a burning candle unattended. 

Candle Ingredients
We use 100% plant based wax, a special blend of coconut and soy. Additionally, we use phthalate-free fragrance oils and lead-free hemp-core wicks in all our products. Our candle glasses are made from high quality glass.

Candle Sizes
We currently offer 7 oz sizing with a larger 11 oz candle coming soon!

Cleaning the Glass: How Do I Clean My Candle Glass? 
For step by step instructions on cleaning out your candle click here. You can also view more on our Instagram Story Highlight "CLEAN". 

Here's the short version if you're more of a figure it out yourself type of person: peel off both labels, use a spoon to scoop out remaining wax and pop up wick tab, clean out with a paper towel and then use soap and water! No need to put the candle in the freezer first. 

Custom Candles: Can Wixology Work with me to Create Custom Candles?
We have several notable collaborations with individuals and companies we admire. We provide different levels of customization for both the classic and votive sizes. If you would like to work with us email us at hello@wixologycandles.com. 

Shops: Where to Buy
We're currently available online at Macy's, Uncommon Goods and select boutique shops (Click here for a full list). 

Wholesale: How Do I Order for my Store? 
We've partnered with Faire, an online wholesale platform, for easy wholesale ordering. Use the link to get started!

 

Additional questions? Please email us at hello@wixologycandles.com. THANK YOU!